Everything you need for home life, in one place.
Pay dues, submit requests, access documents, and get instant answers from Linc - plus lifestyle perks that make your community feel like a membership, not a bill.
Simple, modern, always on
Pay dues online
Fast, secure assessment payments and clear statements - no more paper checks.
Submit a request
Report maintenance issues and track them to resolution from your phone.
Documents & rules
Governing documents, forms and community info at your fingertips.
Ask Linc, 24/7
Instant answers about your community, grounded in your rules and documents.
LinkRewards
Earn Links on dues and everyday spend - redeem toward the things that matter.
Your Home Life
Dining, wellness and lifestyle perks with trusted local partners.
The parts of home life we handle for you
Ask Linc, anytime
Questions about dues, rules, amenities or your account get answered instantly, 24/7 - by Linc, with a human standing behind every answer. No more calls that go unreturned.
The Quarterly Link
A quarterly community update that actually says something: what got fixed, what’s coming, where the money went. Paired with the live community feed, you always know what you’re paying for.
Ready to sell? We’ve got you
Our Preferred Agent Network connects you with vetted local agents when it’s time to list - a concierge perk of living in a NeighborLink community, with Links redemption options planned.
Insurance, demystified
Renter’s, HO-6, loss assessment, betterments - our insurance hub helps you spot coverage gaps and get warm referrals to licensed pros. One address: insurance@neighborlink.co.
NeighborLink is not a licensed insurance agent or broker; insurance guidance is informational and referrals go to licensed professionals. Preferred Agent Network is a referral program - agents are independent.
Served your way - from text messages to mailed checks
Communities are multigenerational, and so is how people want to live in them. Linc tracks each owner’s communication preference - text, phone, email, or all of the above - and reaches you that way, every time. Emails and texts are never billed; only paper mailings carry a disclosed per-piece charge. We meet every resident where they are - and we never force AI on anyone.
Text-first
Report, pay, ask - all by text. Linc answers in seconds, any hour.
Portal & app
Link360 for everything: payments, documents, the feed, Ask Linc.
A real phone call
Prefer to talk? Call us. A person answers, with Linc quietly making them faster.
Paper & checks, still welcome
Mail a check, get printed notices. Modern doesn’t mean mandatory - boomers included, respectfully.
“Hey Google, tell Linc I have a leak.”
Smart-home integration is coming to NeighborLink communities: Google Home, Apple Home and Amazon Alexa. Say the word and Linc asks the right follow-up questions - where’s the leak, is water still running, can you reach the shutoff - then auto-dispatches the right vendor and posts the ticket to your feed. No app hunting with wet hands.
- Works with Google Home, Apple Home & Alexa (in development)
- Linc triages by voice, dispatches automatically
- Ticket, vendor and status land in Link360 instantly
Linc: “Is water actively running? Can you reach the shutoff valve?”
Emergency plumber auto-dispatched · ETA 45 min · Ticket #4102 in your portal
Smart-home features are in development and subject to change.
Claim your Welcome Kit. Shipped to your door.
Every new owner in a NeighborLink community gets a Welcome Kit - claim it and we ship it: community guide, Link360 quick-start, LinkRewards enrollment, local perks and a few things you’ll actually keep. Renters too - tenants who register get their own kit at move-in.
Claiming is how you get more: it confirms your contact details, unlocks Links enrollment and turns on the alerts that matter to your unit - so the day something happens, we already know how to reach you.
- Free, shipped - owners at closing, renters at registration
- Claiming = your info is current, your perks are on
- Includes LinkRewards enrollment & community quick-start