The AI community manager that never drops the ball.
Linc is NeighborLink's proprietary AI, built in-house on the Link360 platform. It drafts your board minutes, triages after-hours emergencies, tracks every call and email for trends, and answers residents 24/7 - so our human managers can focus on your community.
Everything Linc does for your board
AI meeting minutes
Attends your Zoom board meeting, then delivers compliant minutes, motions, votes and an action list within 30 minutes of adjournment.
24/7 emergency triage
Answers after-hours calls, triages true emergencies, and auto-dispatches to your preferred vendors via OnCall Pro. Blocked vendors stay blocked.
Trend & issue detection
Reads across calls and emails to surface recurring problems and early-warning signals - so boards get ahead of issues instead of reacting.
Real-time meeting answers
For managed communities, Linc attends board meetings and answers your questions live - pulling from your rules, documents and financials on the spot. (The free $55 AI Meeting Minutes observes silently and delivers minutes afterward.)
Financial support
Helps code invoices, flag anomalies, and keep budgets and reserves on track inside Link360.
Compliance & follow-through
Tracks violations, ARC reviews and action items to completion, so nothing falls through the cracks.
See what Linc sees
Linc lives inside Link360, your community's operating system. Financials, work orders, violations, documents and meetings in one connected place - with Linc summarizing, flagging and following up automatically.
- Real-time financial visibility
- Auto-drafted minutes & action items
- Trend detection across calls & emails
Instant answers for boards & residents
The “Ask Linc” assistant is on every page and in the resident app - answering questions grounded in your community's rules and documents, day or night.
Best-in-class partners, one platform
Linc and Link360 connect the systems your community relies on - so everything works together.
Western Alliance Bank
Banking & lockbox
CINC Systems
Accounting & portals
OnCall Pro
24/7 emergency dispatch
TechCollect
Compliant collections
Optic View
360° inspections & compliance
Renewflo
Insurance hub
HOA Mailers
Print & mail fulfillment for the owners who still want paper - per-piece, disclosed.
Klozed.co
Resale, estoppel & questionnaires
ONR
Resident engagement
An SLA you can count on
Linc doesn't just promise responsiveness - it's built into a service-level agreement every community can rely on.
Specific SLA terms are confirmed in your management agreement. After-hours emergency response is billed per event.
What makes Linc different from “AI”
Most objections to AI in community management come from generic chatbots bolted onto old software. Linc is the opposite: purpose-built for community association management, with guardrails everywhere it acts.
~70–80% of the routine work
Linc autonomously handles the operational load - triage, tracking, drafting, dispatch, follow-up - so human managers spend their time on relationships, judgment and your board.
Ask Linc
Residents get instant, accurate answers about dues, rules and requests 24/7 - grounded in your community’s actual documents, never guessing about legal questions.
Linc Score & the Community Sentiment Index
Two live metrics your board can watch: the Linc Score (governance quality - response times, fix rates, follow-through) and the Community Sentiment Index, a five-dimension wellness score covering responsiveness, communication, maintenance quality, financial transparency and community feel.
Best-in-class partners, one connected system
We didn’t bolt tools together - we built an alliance, fully integrated by Linc, supporting our team and your community end to end.
Western Alliance Bank
Association banking, lockbox & treasury - with compensation on deposits disclosed.
CINC Systems
Accounting backbone and owner portals.
OnCall Pro
24/7 emergency dispatch and vendor operations.
TechCollect
Compliant, humane collections.
Optic View
360° community inspections.
Renewflo
Insurance renewals shopped for you, free. Shield →
HOA Mailers
Print & mail fulfillment for the owners who still want paper - per-piece, disclosed.
Klozed
Now part of NeighborLink - resale certs & estoppels at platform speed. Order →
Linc, conducting
Every partner feeds one brain - so nothing needs re-entering, re-asking or re-explaining.
Nobody should wait 48 hours for a quick answer
A resident scheduling a move or asking about a gate code doesn’t want to wait two days for a reply. That’s why we lean into AI - not to replace human logic, expertise and knowledge, but to protect it. Since remote work reshaped home life, demand on managers has exploded; the old model answers that by juggling more requests, projects and boards until balls drop and everyone’s frustrated. Linc absorbs the volume so our people can do the thinking - efficient without rushing the work.
Instant, not eventually
Answers in seconds, dispatch in minutes, minutes in half an hour - the waiting is what residents actually hate.
Humans where it matters
Judgment, relationships, board strategy - the parts that deserve time get it, because the busywork doesn’t take it.
No more dropped balls
Every request tracked to completion. Managers stop juggling; boards stop chasing; residents stop repeating themselves.
Talk to Linc wherever you already talk
Branded iMessage - Text Linc 24/7/365
A verified, branded Apple Messages thread with your community: report an issue, schedule a move, ask about dues - any hour, any day, all year. Android RCS alongside.
Smart home voice
“Hey Google, tell Linc I have a leak.” Google Home, Apple Home & Alexa integration - Linc asks the right follow-ups and auto-dispatches the right vendor. See the pipeline →
Linc retrieves the answer while the question is still being asked
Work orders, violations, financial reports, gate codes, meeting dates - Linc pulls it from your community’s records instantly and responds in the resident’s channel of choice. Your manager sees a summary, not a hundred unread emails.
The routine work simply happens
Invoice entry, task prioritization, board packet assembly, violation drafts, follow-ups - Linc handles the manual processes and queues the judgment calls for a human. Your manager starts the day ahead of it, not buried under it.